FACT: Three of the most challenging words to say in the English language: “I don’t know.”
Why so difficult? It requires humility to admit we don’t know and trust in those that do.
Listen on the sidelines at any youth sporting event to those frustrated spectators screaming at the coaches and officials. I assume most either (1) feel they actually know better (questionable), or (2) don’t trust that the existing coach/officials actually do know better…so they scream from the sidelines.
Is there anything that can be said or done to gain deeper trust in those leading? When certain personalities do not feel 100% in control over their total environment, rather than working to build trust WITH their team and leaders, they work AGAINST them to gain the much-desired control.
On the other end of the spectrum, a few years ago, mature, very wise friend came to me regarding my time on a local school board and shared, “I don’t even want to know ALL the details any more, Brian. I trust you guys. You have my support.”
The upside, when a community/organization chooses to TRUST leadership, even when they don’t have ALL the information or control, the community wins. When everyone chooses to TRUST, the division ceases and progress resumes. If distrust remains, the community will stagnate.
What can we do to build more trust in ALL members? When does it become the responsibility of those lacking trust to step forward in an effort to ensure themselves with a more content heart?
When distrust is chosen by those few, and it seems inevitable, how do we build confidence in the other members of the community so that opposition is left to the side and we may charge forward in the best interest of all members?
I pray for an increase in trust and the support of leadership in place. When anxiety and frustration are felt, we comfortably and calmly share our thoughts directly with those leaders in which our concern weighs. Throughout this process, our leaders securely listen with open hearts to the thoughts and apprehensions of the communities and organizations they serve…and respond appropriately.
Above All, Remain Encouraged!
Brian Manhart is the president and CEO of Lone Oak Ranch and Retreat and Camp Kiowa located on the outskirts of Gainesville, TX. He is also the Executive Director of the Foundation at NCTC, active on the Lindsay Board of Education and the St. Peter’s Church council, a religious education teacher and an organizational coach, writer & speaker. Most importantly, he is Jennifer’s husband and Joseph, Claire, Luke and Eli’s dad.
